Wherever you see ‘we’ this means Hammersmith Books.
What information do we collect about you?
We collect your information when you register with us or place an order for our products or services. We also collect your information when you complete customer surveys, provide feedback, comment, enter into our competitions, or sign up for newsletters or information from us.
Some of the information you will give us, like your email address when you sign up to a Newsletter, and some we will collect via Cookies.
How do we use the information we collect?
We collect information about you, so we can manage your account, process your orders and, if you have requested, to email you with information like our Newsletters or, if you have agreed, other products and services we think might be of interest.
Personal data is disclosed to our payment gateways, PayPal or Sage Pay when an online order is processed.
We sometimes use your information we have collected to personalise your repeat visits to our website.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience any of the interactive features of this website or other websites you visit.
Hammersmith Books will not share your information for marketing purposes with companies outside of Hammersmith Books.
Who can access your information?
We take your personal data very seriously so only members of Hammersmith Books or our approved suppliers can access your information.
Is your information secure?
We protect your personal information in a range of ways including secure servers, firewalls and SSL encryption.
The servers that make this website available may be located outside the country from which you have accessed this website. We make sure that the hosting organisations we work with have verified that their data processing standards comply with the GDPR data regulations which sets out clear safeguards and transparency responsibilities for non-EU based organisations processing personal information from EU citizens.
How do you stop emails from us?
We would like to send you information about products and services of ours which may be of interest to you but if you changed your mind about hearing from us then just tell us by clicking on the ‘unsubscribe’ link at the bottom of the email we sent or contact email@example.com. We won’t take it personally and if you change your mind later, you can always subscribe again.
What if you want to see the information we have from you?
You have the right to see a copy of the information that we hold about you. If you would like a copy of your personal information, please email firstname.lastname@example.org.
And if you want us to delete all the data we have about you, then we are happy to do that for you just contact us at email@example.com. Please be aware that we do have an obligation to keep certain personal data for a specific amount of time to meet business and legal requirements.
Are you applying for a job with us?
All of the information you provide during the application process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the application process with any third parties for marketing purposes. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
How to contact us
We hope that we’ve given you all the information about how we collect and use your data simply and clearly but please if you have questions email our Data Protection Officer at firstname.lastname@example.org who will be able to help.